Privacy Policy

1. Introduction

cobaltonvs ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you interact with our website, enroll in our financial education programs, or communicate with us. This policy applies to all services offered by cobaltonvs, based at 233 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

Information you provide directly: When you fill out a contact form, enroll in a program, or correspond with us via email or phone, you may provide your name, email address, phone number, and any additional details you choose to share in a message.

Information collected through technology: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, and pages visited. This is done through cookies and similar technologies, as described in our Cookie Policy.

Information from third parties: If you are enrolled through a corporate client, your employer may provide your name and work email to facilitate program registration.

3. How We Use Your Data

We use the personal data we collect for the following purposes: to respond to your inquiries and provide information about our programs; to process your enrollment and deliver our educational services; to send you administrative communications related to your participation; to improve our website and services based on usage patterns; and to comply with applicable laws and legal obligations.

We will not use your data for marketing purposes without your explicit consent. If you opt in to receive updates from us, you may withdraw your consent at any time by contacting us.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent (for example, when you submit a contact form); the performance of a contract (when you enroll in one of our programs); our legitimate interests in improving our services and communicating with prospective participants; and compliance with legal obligations under the Thailand Personal Data Protection Act (PDPA) and other applicable laws.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your information with trusted service providers who assist in operating our website and delivering our programs (for example, email hosting providers), but only to the extent necessary for them to perform their services. These providers are contractually required to keep your data confidential.

We may also disclose your data if required by law, regulation, or legal process.

6. Data Protection Measures

We take appropriate technical and organizational measures to protect your personal data. This includes the use of encrypted connections for data transmission, restricted access to personal data within our organization, regular review of our security practices, and secure storage of digital records. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to twelve months. Program enrollment records are retained for up to three years for administrative purposes. Website analytics data is retained in aggregate form and is not personally identifiable beyond 26 months.

8. Cookies

Our website uses cookies to improve your browsing experience and to collect usage data. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Your Rights

Under the Thailand Personal Data Protection Act (PDPA) and applicable data protection laws, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to certain legal exceptions); object to the processing of your data; request portability of your data to another service provider; and withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our data protection team:

Email: [email protected]
Address: 233 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand
Phone: +66 2 248 3176

The relevant supervisory authority for data protection matters in Thailand is the Personal Data Protection Committee (PDPC).